This week I received an email asking me how to do something in Word. It was something fairly trivial, but we have recently upgraded to Office 2013 and the process is slightly different, so fair question.
Or at least it would be a fair question, had the instructions for said task not been on the front page of our staff Intranet since the middle of December. You know, the staff Intranet that is set as the homepage for all staff in their browser.
It’s times like this that I really wonder why I bother.