How to be a Favourite – #1: Ask us for easy things
You probably all know someone who seems to get the things they ask for from IT more quickly than you. Chances are, they are a Favourite. Today we discuss the first method of attaining this elusive property.
1. Ask us for easy things
It’s not that complicated, really. If the things you ask for are easy for us to do, we are less likely to groan when your name pops up on an incoming support request than if you always ask for things that take us hours of pain and misery to achieve.
Although this is perhaps the simplest method, it’s also one you won’t have much control over. Sometimes you’ll need things doing that are hard – just try to make sure they are not always so.