How to be a Favourite – #6: Be an enthusiast
You probably all know someone who seems to get the things they ask for from IT more quickly than you. Chances are, they are a Favourite.
6. Be an enthusiast
Everyone likes it when someone else is interested in what they are interested in, but with us, the effect is greater than the norm.
Most IT technicians are well aware that their chosen field does not interest most people, and it’s not exactly a cool profession. We are not the arty photographer who can be guaranteed a rapt audience from a woman in any bar we choose to walk into (at least, not in most cases). I’ve long lost count of the number of times someone has asked me how I put up with my job. Those comments are easiest dealt with when they come from teachers, since I can honestly ask them the same.
So, when we meet someone who is enthusiastic about the technology we painstakingly provide to them, the gratification is quite powerful.
However, this is a very fine line to tread. We are fickle with our enthusiasts, and the danger of overreaching is grave. Being interested in our job is great, but at no point, NO POINT, must you assume you KNOW our job.
If you have suggestions, that’s great. We like suggestions. However, sometimes we have to say no. If you don’t like that answer, for the love of God, don’t try and tell us why we’re wrong. When you do that, your Favourite status is lost.