On stupidity and arrogance
Today I encountered a laptop in use at a school I do contract support for that was so out of date it was still using Windows XP Service Pack 1. That means it was more than four years behind on patches.
It is not joined to the school’s managed network, so connects to the Internet at home where security is extremely lax. Automatic Updates was turned off. It was running Internet Explorer 6. The anti-virus was also 3 years out of date. The hard disk is so full of her home photos that it was impossible for me to install any updates until I had cleared off some unused programs, deleted every System Restore Point, and disabled the hibernation file.
How this machine has survived is beyond me.
The teacher it is assigned to refuses outright to have it connected to the school’s managed network. I’ve explained several times that this means her files are never backed up. She says she does her own backups. I say she’s a liar. Her main reason for not wanting it on the domain is that she apparently has a “large collection” of educational CDs that are so old and decrepit that they won’t run on a domain computer, and she can’t possibly do without them (because as a professional teacher earning more than I do, it is of course impossible to teach without outdated resource CDs). She runs them all under a local administrator account. However, she also claimed today that I had changed the administrator password since the last time she used it, and now can’t log in.
I’ve never worked on it before. The last time any technician even possibly touched this machine was more than a year and a half ago.
So all those critical resource CDs she can’t do without? She hasn’t used them in at least a year and a half. The head at the school in question knows full well that this machine isn’t properly managed, knows that all the work on it is never backed up, and knows that this teacher is a complete pain in the butt(as does every other member of staff in the school – and I suspect most of the students). This may explain why she also has no will to enforce the rules in this case and insist it goes on the network.
I patched the machine up, returned it, and started praying it will break soon to teach this moron a lesson. Teachers are often the most difficult people to teach, and some people only ever learn the hard way.