It really doesn’t work

A student brought LadiesMan a tanked laptop today. It’s one that’s provided to the student by the school, and they have a habit of breaking them. It took an hour or so of diagnostics before we finally spotted the telltale signs of what precise brand of stupidity he’d inflicted on it.

When he came back, it was time for some answers.

“Did you try and install OSX on this?” I asked. Bear in mind, it’s a Dell laptop.

“Yeah,” he replied.

“That doesn’t work. It’s not an Apple,” LadiesMan observed.

“It does work,” the student protested, “it’s this vers-”

“No,” LadiesMan interjected, pointing to the clearly broken laptop, “it doesn’t.”

The student pondered the evidence for second before silently conceding that, given the state of his laptop, it really doesn’t work.

About The Angry Technician

The Angry Technician is an experienced IT professional in the UK education sector. Normally found in various states of annoyance on his blog. All views are those of his imaginary pet dog, Howard.

4 responses to “It really doesn’t work”

  1. mavhc says :

    You let them boot from CD/USB? I almost sent back a load of Ergo computer with Foxcon motherboards as it was impossible to disable the boot menu. In the end I couldn’t be bothered :-)

  2. AngryTechnician says :

    These laptops are different from our normal workstations; they provided by the school but not managed by us. They are issued to sixth formers as part of an ‘access to learning’ scheme, and the students are essentially permitted to treat them as their own, with all the admin privileges and pitfalls that entails.

    Most of the time they are dealt with by peer support. They only get to come to us when they have broken them so badly that they need to be re-imaged.

  3. mavhc says :

    Sounds like a horror movie of exploits, viruses and illegal materials. Do they connect to any school equipment? I was thinking of setting up a restricted VLAN for personal laptops of teachers, visitors, possibly pupils, but I’d still need to log all internet access and have them register an id in some way

  4. AngryTechnician says :

    They connect to our ‘guest’ wireless SSID which is on a separate VLAN and can access very few systems apart from the VLE, print server, and proxy server. Authentication is handled via PEAP with the AD accounts as the wireless is using WPA-802.1x