A lot of people in my line of work hate sales people calling, the main reason being that we have enough interruptions throughout the day already.
Bizarrely, I actually don’t mind them calling as long as they are a) honest and b) know when to take a hint. Sadly, many of them fail these tests.
1. If you ask to speak to Bond and I ask if it’s a sales call because I know he’s busy, don’t say ‘no’, or try to avoid answering by saying something like ‘we were talking a couple of weeks ago about product X’ when what you mean is ‘I cold-called a couple of weeks ago and he said he was busy’.
He won’t be pleased, I won’t be pleased, we will blacklist you as a potential supplier, I will remember you next time, and I won’t even bother asking before telling you to go suck a lemon.
2. If you call trying to sell me brand X computers and I say we use entirely Dell throughout the school, that is your cue to say “thank you for your time”, shut your cake-hole, and move on. We did not settle on Dell by accident and there is almost certainly nothing you can say that will change my mind in a single phone call.
…unless you’re Lenovo and you’re offering me your kit at 2/3 the price of Dell, but I think we all know that’s not going to happen.