Over the weekend we had a support request come in from a student who was having problems accessing our VLE website from home. I sent him some instructions and asked him to get back to me so I knew if they’d worked or not.
Today, I got a response that the instructions had worked, but were “too late for me to access the revision materials I needed”.
I responded to his initial query in under 4 hours. On a Saturday. He took 4 days to reply (or even follow my instructions, so it would seem), and had the cheek to imply that I was the one who was too slow.
This, I put it to you, is the very definition of an utter hypocrite.