Expectation

We replaced a laptop battery this week after it had become worn out to the point where it lasted only about 15 minutes. I was slightly distressed to receive a ticket about it this afternoon:

“The new battery went flat after 3 hours use this morning… It has now been on charge for 2 hours and is reading fully charged as the charging light has just gone out. Not sure if it’s a faulty battery or something wrong with the laptop.”

This was from someone who has been looking after a classroom set of laptops for over a year, and had the performance of the entire rest of the set to compare it to.

This person is nuts.

About The Angry Technician

The Angry Technician is an experienced IT professional in the UK education sector. Normally found in various states of annoyance on his blog. All views are those of his imaginary pet dog, Howard.