Let’s solve everything with Technology #5

IT professionals, especially in schools, are frequently asked to address problems that are not technical in nature, but that someone has decided is best handled with a technical solution.

Our latest example comes from a staff member who has trouble distinguishing fiction from reality:

“Two laptops were borrowed from our department last week and were not returned. We have no idea where they are and would like you to put a trace on them.”

Sure. I’ll “put a trace on them”.

At least, I would, if that were not something that could only be done in movies. Here’s a better idea. Find out who took them, and ask that person where exactly they decided would be a good idea to leave them.

About The Angry Technician

The Angry Technician is an experienced IT professional in the UK education sector. Normally found in various states of annoyance on his blog. All views are those of his imaginary pet dog, Howard.

7 responses to “Let’s solve everything with Technology #5”

  1. Giles says :

    I hope you just laughed loudly and slowly shut the door.

  2. tmcd35 says :

    Some ones been watching too much ’24’. Tell them…

    “Not a problem I need to patch the heads terminal into my console and run the script off of the satellite. If I can open up the ports on the firewall I’ll get a location lock – stat!”

    See it’s easy when you know how ;)

  3. Chris Thomas says :

    My colleague just read this out loud and I laughed at him when he got his grammer wrong…. though turns out he read it as it is :)

    “Two laptops were borrowed from the our department…..” lol

    Thought I’d point it out so you can amend :)

  4. p858snake says :

    couldn’t you look up toe user history in ad or something

    and dhcp logs also if you can narrow it down to switch or whereever.

    • AngryTechnician says :

      Technically, yes. Bond eventually found the last authentication the computer accounts performed with the DC after a LOT of digging, and that gave us the last time they were used (which was two days earlier than had been reported). That was as close as we could get.

      Eventually the person who had last used them remembered that she was the one and revealed that she’d put them away in some bags that have been lying empty in the department office for 18 months. Apparently they’ve been there so long no-one thought to look in them. The entire time they were missing they were less than a metre from the cupboard they were supposed to be in all along.

  5. brendan says :

    You should create a GUI in visual basic and trace their IP.

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