The management website for your MyOffice system is so ridiculously bug-ridden, it beggars belief that the school has put up with it for so long. Frankly, it’s hard to believe that any of your customers put up with it.
It took me over an hour to create just six new email accounts today. There were supposed to be seven, but on my final attempt, I managed to associate a user login with our account that simply doesn’t work. When I try to remove the user, I’m told it doesn’t exist. I can’t create a new login with that username, because the system says the name is in use, even though it supposedly isn’t. This phantom user now haunts our account like some digital ghost in the ethernet, unable to manifest a useful presence in the form of a functioning login, but still occupying our realm in a way unsettling to anyone else present – chiefly by claiming one of the finite number of user licenses on our account, of which we are desperately short.
I’ll be calling you next week to explain all this, and much more, in detail you may find chilling. I’ve only had a couple of months experience with your half-cocked excuse for an internet services system, and I already can’t wait to be rid of it.
Love and kisses,