3rd November, 2009  

Downselling

It seems that the Dell store doesn’t quite understand the concept of what makes one number bigger than another.

downsell

Last time I checked, going from a 3-year warranty to a 1-year warranty didn’t count as an “upgrade”.

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About The Angry Technician

The Angry Technician is an experienced IT professional in the UK education sector. Normally found in various states of annoyance on his blog. All views are those of his imaginary pet dog, Howard.

3 responses to “Downselling”

  1. p858snake says :

    Does if you don’t want it! last time i played with their store was for a school assignment and i didn’t needed it but couldn’t get rid of it from the order.

  2. TheCrust says :

    I wonder how those schools lucky enough to get Dell as their BSF IT partner will fair. Will their IT be “upgraded” or not?

    • AngryTechnician says :

      If even one local authority goes with Dell, I’ll eat my LinkRunner. Too many suppliers undercutting them with cheap crap for them to even get a look in, I would think.