A ticket came through today to replace the yellow toner cartridge in one of the network printers. Nothing unusual about that, so off I trot to replace it.
No sooner had I finished breaking down the enormous cardboard box the cartridge came in after returning to the office than a new ticket came in:
“Sorry, now the cyan has run out too!”
I had of course checked the levels when I replaced the yellow, and while it was low, it wasn’t out. Now it was. Because this printer hates me. I trundle back to the other side of the school and replace the cyan. I note that the black is also now showing as low, something the teacher has noticed too. “If this thing runs out of black in 5 minutes time,” I tell her, “I’ll come back and throw it out of the window.”
I return to the office and fire up the network status screen for the printer.
I open the print queue and watch as it finishes calibrating and merrily churns out the 10 page document waiting in the queue.
It’s stopped at 9/10 pages. Back to the status screen:
REPLACE BLACK CARTRIDGE.
SON OF A…