19th November, 2010  

Dear Digicare

If you send out a package containing a repaired Samsung NC10 after yet another breakage, it helps if you actually put the full address on the parcel.

Or even something that looks like an address.

For an example of what not to do, I refer you to this stunning example of parcel mislabelling that you managed recently, as described to me in an email from Ladies Man:

“We had a call from a rather confused but surprisingly on-the-ball UPS delivery driver on Wednesday. He was wanting to know who and what we were as the only instructions on the package were our staff codes, the cost code for the item, our phone number (minus the leading zero), the town, and the postcode!”

A photo of the address label was provided, which I have anonymised and reproduced here in glorious HD Text-O-Vision™:

TLM/TNG
18451610030
WKWTM
ANGRYTOWN
AN6 RY1		 « Staff codes
« Phone number
« Finance cost code
« Town
« Postcode

…which even to a seasoned UPS driver, looks like utter bloody nonsense.

About The Angry Technician

The Angry Technician is an experienced IT professional in the UK education sector. Normally found in various states of annoyance on his blog. All views are those of his imaginary pet dog, Howard.

2 responses to “Dear Digicare”

  1. webman says :

    I think postal addresses are cumbersome and long-winded, and that an email address format could be employed:

    Person@number.postcode => Angry Technician@42.AN6RY1

    Append a country code if posting abroad. According to Wikipedia, “…you could technically address a letter to “1, SW1A 0AA” and it should arrive, although with some delay.”

    Who on earth thought that address label out should perhaps reconsider, however.

  2. Gerard Sweeney says :

    Wow – a courier who took the time to contact the customer.. Must have been his first week