Please Hold

One of my previous employers had an option on the internal helpdesk phone line:

“If you do not wish to listen to music on hold, please press * now.”

Pressing * would replace the music with a gentle beep every ten seconds, which made leaving the call on speaker in an open-plan office much less antisocial.

After many years of listening to awful 8kbps renditions of every song I now despise, I have come to the conclusion that this option should be made a legal requirement on all call holding systems.

About The Angry Technician

The Angry Technician is an experienced IT professional in the UK education sector. Normally found in various states of annoyance on his blog. All views are those of his imaginary pet dog, Howard.

3 responses to “Please Hold”

  1. ICT_Tech says :

    Best one I had was press 1 for pop, 2 for dance, 3 for hip hop. 2 all the way, best hold music ever :)

  2. Ste says :

    ICT_Tech, IIRC VirginMedia do that :p I thought when i heard that it was pretty awesome :p

  3. ICT_Tech says :

    Had another crackin’ one today on British Red Cross, John Cage 4’33” :-)

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