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Dear SMART Technologies

If you are going to put required fields on your online registration forms, it really does help if you actually mark it as required, so I don’t have to see stupid red error messages when I click submit.

And you know what? Actually labelling the field at all would be a good start. Read More…

Oh, the irony: Google Maps gives wrong address for Google offices

If you search on Google Maps for the address of Google’s offices in London Victoria, you’ll be taken to the correct address. However, if you then click on the location marked ‘Google London’, the address it gives you is for a different office building in Soho about 2 miles away:

(The address given is the location of their separate sales offices that opened last year, but that hardly excuses the place marker being 2 miles out of place).

Why you don’t want to link your work email to Facebook

One of the more interesting new features that was introduced in Outlook 2010 was the Outlook Social Connector. For those of you who haven’t used Outlook 2010, it’s basically it’s a small window below the reading pane that collates information about all the people involved in the selected email conversation. As well as mining your Outlook folders for related messages, calendar items, etc., it can also pull in updates from social networks.

If you install the addin that lets it link to Facebook, you’ll see Facebook updates for those people you are friends with on Facebook. Thing is, it will also look up information even for people you aren’t friends with.

Normally you can’t search just by email address on Facebook, but the Outlook Social Connector does just that. It won’t show you anything that you couldn’t see anyway if you found that person on Facebook manually, but it does find them for you, seamlessly, just based on the email address. So if you have your work email registered on your personal Facebook account, your sexually suggestive profile picture will show up at the bottom of the reading pane when you send me an email:

I went and checked this profile on Facebook (purely in the name of research for this article) and can confirm that the profile did not have the person’s email address publicly visible. However, many of this person’s photos were set to public, and the photo album that had a blow-up doll as the album cover did not encourage me to investigate any further. Nor did it encourage me to do business with the person who had emailed me.

Needless to say, our staff AUP has a strong recommendation to refrain from adding a school email address to Facebook.


A little while ago, our MIS provider did some work for us to resolve some performance issues with their product. When I got the code back, I took a look over it as I needed to make some further small adjustments myself to make it completely fit our needs.

Since then, I have found myself unravelling almost every aspect of the code. I’ve found data queries that use a SELECT DISTINCT on 500 records to return 8 values that exist as unique items in a different table of 30 records. WHERE clauses with 2 different parameters that can only ever return data if they are identical. Even code that I looked at a week ago and thought “huh, that’s an odd way to do it, but it seems to work” is slowly proving itself to be mindnumbingly dumb the more I dig into the inner workings.

It doesn’t disturb me that I’m finding these errors. It’s a complex system. What disturbs me is that I’ve had no formal training on this system, and the person who did the work is the MIS company’s expert on it.

There are times – increasingly frequent times – when I seriously wonder how they have survived in the market this long.


Suspended ceilings are a fantastic invention from a cabling perspective, because they reduce the need for unsightly trunking and hide a multitude of sins when it comes to drilling and fastening.

Unfortunately, the disadvantage of them being able to hide a multitude of sins is that they hide a multitude of sins.

Such as this left over construction lighting we found this week.

There are half a dozen of these dotted around the ground floor of one of our buildings. None of them are wired to anything, just bare contacts at the end of an expanse of yellow electrical cable.

We’re pretty sure they’ve been up there since the place was built 15 years ago.


Today, due to a frankly ridiculous series of catastrophes, I have two different couriers picking up two different boxes for two different destinations.

The boxes look identical to one another, and contain almost identical cargo.

What odds can I get that they will take the wrong ones?

Pulling a fast one

Couriers never cease to be a pain in the backside. This week I had a next-day delivery fail to show up, and when I asked the supplier to make enquiries the following day, they were told that the courier had attempted to deliver at 18.10, but found that the school office was shut, and left a card.

Which might be a reasonable excuse, except that:

  1. There was no card.
  2. Most business, let alone schools, are closed by 18.10.
  3. There is a sign on the door saying what to do when the office is shut for deliveries.
  4. The sign says to push the doorbell, which during the holidays we have rigged up to ring the school bell system. I was actually in my office at 18.10, and the bells didn’t ring.
  5. The CCTV recordings show that at 18.06, the distinctively-marked courier van can clearly be seen driving past the entrance to the site at 30mph without even slowing down.

In short, courier drivers are lying turds.