Archives

Well, that’s an awful lot of drivel down there, isn’t it? Perhaps you’d like to view by month instead: -- October 2008  (14) November 2008  (22) December 2008  (16) January 2009  (24) February 2009  (22) March 2009  (23) April 2009  (13) May 2009  (19) June 2009  (23) July 2009  (20) August 2009  (9) September 2009  (11) October 2009  (11) November 2009  (13) December 2009  (5) January 2010  (14) February 2010  (12) March 2010  (15) April 2010  (11) May 2010  (15) June 2010  (14) July 2010  (10) August 2010  (10) September 2010  (10) October 2010  (8) November 2010  (6) December 2010  (5) January 2011  (10) February 2011  (7) March 2011  (6) April 2011  (7) May 2011  (5) June 2011  (5) July 2011  (6) August 2011  (4) September 2011  (4) October 2011  (4) November 2011  (5) December 2011  (5) January 2012  (4) February 2012  (4) March 2012  (5) April 2012  (1) May 2012  (5) June 2012  (3) July 2012  (2) August 2012  (1) September 2012  (1) October 2012  (2) November 2012  (1) December 2012  (1) January 2013  (3) February 2013  (2) March 2013  (2) April 2013  (2) May 2013  (6) June 2013  (1) July 2013  (2) August 2013  (1) October 2013  (3) November 2013  (4) January 2014  (3) March 2014  (2) July 2014  (6)

In the beginning…

• IT Support, Angry Technician speaking.
• LadiesMan
• The users
• Monday Morning Destruction
• This is why we don’t muck around in classrooms, kids
• Favourites
• Dear educational software suppliers
• How not to vandalise Wikipedia
• Half term
• MrsRobinson
• You couldn’t make it up
• In the industry, this is known as ‘passive cooling’
• How to be a Favourite – #1: Ask us for easy things
• Dear software support manager
• How to be a Favourite – #2: Respect the equipment
• PEBKAC
• The same mistakes
• Have you learned NOTHING?
• How not to vandalise Wikipedia, part deux
• Ticket
• Dear impatient user
• Crush
• How to be a Favourite – #3: Be nice to us
• Trust no-one
• “Of course it will run under a limited user account”
• Reply To All
• How to be a Favourite – #4: Attend the training
• Bond
• Cisco
• Banned
• Pendragon
• Excellence
• Breaker
• Public Relations
• How to be a Favourite – #5: Be an attractive member of the opposite sex
• Yes, you really did break it
• A little housework
• Not my fault
• Blue Screen Of Death
• Jack of all trades
• How to be a Favourite – #6: Be an enthusiast
• Second opinion
• Princess
• The payoff
• Dear indignant teacher
• Not my job
• Getting away with it
• Ingenuity
• “What have you broken?”
• This won’t break anything… oh, except that
• Why go to the trouble of becoming a Favourite?
• Season of Goodwill
• UPS
• Not a good start
• We can’t help you if we don’t know you exist
• There’s always one
• I hate HP
• Federico
• Sometimes I feel sorry for them
• Discipline
• Insanity
• The Test
• On stupidity and arrogance
• Dear staff laptop users
• No, the Internet is not broken.
• Overshare
• All in your head
• A Good Year
• Dear Sun Microsystems
• Waster
• Seek and Destroy
• Doing good vs. Looking good
• “How do I stop school technicians deleting files/folders”
• Antivirus programs are rubbish
• Glue
• Let me Google that for you
• VPN
• Commuting
• Now easier than ever
• Personal Development
• Dear educational software designers
• Only YOU can save them
• Losers
• Dear Google (beta)
• Let’s solve everything with Technology #1
• Patience
• Saving face
• Rubbing it in
• The Confession
• Everyone hates HP
• Smoke machine
• Let’s solve everything with Technology #2
• Delayed reaction
• Dear Samsung
• Do you see this scorch mark?
• Responsibility
• VNC
• How to fix a computer that “won’t turn on”
• Dear Graphic Design department
• Have you done your backups lately?
• This is a real ticket we got today from a student
• Please do not feed the printers
• Not my job #2
• Dear AVG
• 8 different ways to please your technician
• Let’s solve everything with Technology #3
• Adobe: We don’t support business use
• Tanked
• Test Rig
• It really doesn’t work
• Please engage brain before printing
• Things not to keep on your school file server #1
• Lost
• Cheeky
• 6 months off for bad behaviour
• Day off
• Never ask me to do a survey
• Dear reprobate students
• Things not to keep on your school file server #2
• Procedure
• Not how I left it
• I wish I’d thought of that
• Sales
• Things not to keep on your school file server #3
• Easter Zen
• Training
• Let’s solve everything with Technology #4
• Promotion
• HP seriously need to get it together
• Dear YouTube
• Toast
• Time after time
• Anger Management
• Things not to keep on your school file server #4
• Scamming
• Best Windows 7 feature so far
• Memory
• Dear Samsung: I’m Right
• HP ships critical update to partners, ignores paying customers
• It’s not your computer
• Voice Activated Anger
• Graft
• Attack of the fusers
• Dear programmers
• Hurdle
• Way to screw up my 5-year plan, Dell
• A discourse of insanity
• Never let Angry Technician do a BIOS upgrade
• The Case of the Deleted Incriminating Evidence
• AVG, how do I loathe thee? Let me count the ways…
• Some things never change
• Nothing is working
• Drunkeness
• “Is the network on a go-slow today?”
• Power
• Hypocrite
• Samsung NC-10: just not tough enough for school
• Expectation
• Skivers
• “I’ve wasted all this time and it’s your fault.”
• The Case of the RESEND UPGRADE message
• Retro computing
• Wallace
• Acronyms
• Prudence
• The sorry state of Group Policy Preferences
• Let’s solve everything with Technology #5
• I’m coming, stop talking
• Proofreading
• Let’s solve everything with Technology #6
• Some things change, some things stay the same
• Dear RM
• Incommunicado
• Your Top 11
• The XPS Document Writer is xenophobic
• Dear Intel
• Heat
• The Round File
• The 10 Commandments for setup program designers
• Legendary
• Donkey
• Ignorance
• “Because you have to”
• Taking the rough with the smooth
• Excuses
• “Orientate”
• Spam
• Bad Marketing
• Pack Rat
• Paint
• Confessions of a Window Cleaner
• Dear Network Installers
• Cash Cow
• Relic
• Objects in mirror are less Angry than they appear
• No trunking? No problem.
• Dear Dell
• Beep
• Electrolyte
• Deliveries
• Scripting is not a user interface
• Dear Cisco
• Universal Speaker Mount
• Miscommunication
• Dear BT
• Dear Arrogant Sales Staff
• Tractor Feed
• Every administration tool should have this menu
• Dear Digital Blue
• Separating the Wheat from the Chaff
• Lazy behaviour
• Overpaid
• Dear Canon
• Just enough
• Stubborn
• Dear SMART Technologies
• Brownout
• Low Power
• Dear Xerox
• Value
• Recovering a deleted Microsoft Outlook PST file
• Dear RM
• RM don’t have a damned clue what they’re talking about
• How to be a Favourite – #7: The Thank-you Email
• Dear Acer
• Testing
• Toner
• Downselling
• The Angry Technician’s Guide to Managing Windows 7, you Idiots
• The unwanted guest
• Bonjour? Au Revoir.
• “Office Vista”
• Health Hazard
• Milk
• Reckless
• Dear Mainstream Press
• Unions
• Personalisation
• Upgrade
• If HP made R2-D2
• Dear School Photographer
• Surgery
• Stuck
• Tear Up Useless Qualification
• Dynamic Disaster
• New toys for Christmas? Break out the UV marker.
• Timing
• Hardware USB encryption is broken on three major brands
• Antiquity
• IneptDesign
• It’s about HP printers, of that much I am certain
• Enabling Windows 7 Device Stage via Group Policy
• Intruige and Disappointment
• Silence
• Stickers
• Help users over the phone with Unsolicited Remote Assistance
• You may not like it, but Microsoft technology IS some of the best going
• I don’t hate Apple products
• Rose tinted distortion
• “But it’s free…”
• Promethean unboxing… of DOOM
• Xerox are ripping me off
• Apply here to become EXTREMELY FRUSTRATED
• Schadenfreude
• Defenestration
• This is why you’re not getting a new laptop
• Blocked
• Steve Jobs hates Google and Adobe even more than I do
• Dear Dell
• Dear Web Design Companies
• How the Adobe/Apple struggle might pan out
• Group Policy Preferences: still useful, still pants
• The irony of having to block the EU browser choice screen – and how to do it
• Forward Planning
• Dear Local Council
• Office 2010 to be released to businesses on 12th May, public in June
• Contagion
• Dear BT Openreach
• Argumentative
• Always install Exchange 2010 rollups from an elevated command shell
• Gatekeeper
• Catch-up
• Undermine
• Taunt
• Printers
• Delay
• It’s NOT installed, you lying turd, stop claiming that it is
• IT vs. ICT
• How ICT Co-ordinators could save the IT industry from collapse
• Subterranean
• A Piece of History
• The real reason I dislike Apple
• Context Menu of DOOM
• Cleaning dust ingress from the Sanyo PROxtraX PLC-XE31
• HP know how to ring in the new term
• How the mighty have fallen
• Accurately Broken
• It’s getting hot in here
• Dear Facebook
• Simpler times
• Born yesterday
• IIS configuration problems with Search Server Express 2010
• SYSTEM NEEDS REPLACEMENT. Initialization halted.
• NMs: invitation to take part in research
• Loose lips sink ships
• A delicious beverage
• Achievement
• Attachment
• How to fix a broken/empty Jump List on Windows 7
• ORDER BLACK CARTRIDGE
• Most Valuable
• That new Word 7 (on Windows 2010)
• Access
• Say goodbye to Google products working properly on Windows
• “While you’re here…”
• Now I remember why I hate smartphones
• Contact your System Administrator
• Netgear ReadyNAS is about as reliable as a tabloid horoscope
• Fancy sending an Android phone into space?
• Dear Microsoft
• On The System
• Projection
• Comical
• The Angry Technician’s Guide to streaming Freeview via VLC, you Idiots
• Crash Protection FAIL
• I’ve got the power! Part 1: Windows 7 vs XP
• I’ve got the power! Part 2: Don’t blame IT
• Dear Flickr
• How to get me to ignore your quote
• This is why I hate eBay
• Ticking Over
• The Wanderer
• How to stream EVERY channel from Freeview onto your network
• Retro Gaming
• Americanism
• Redundancy
• ‘Building font cache': VLC Media Player doesn’t like AppData on a UNC path
• I’m just following YOUR damned instructions!
• 1, 2, 3, Many
• Do you want your life ruined? Thought not.
• The torture of installing System Center Essentials 2010
• Myriad
• Target Market
• Angry Technician’s Law of Crisis Management
• OptiPlex 780 USFF has COA sticker hidden on pull-out tab
• Metric
• Chocolate don’t make you fat
• Not a good time
• Mysterious Blue Smoke
• Attention
• Automatically increasing the system font size in Windows 7
• Dear Zen Internet
• Anyone else have an interactive projector?
• Shipping
• Identity
• Advance Warning
• Fudge
• Deploying Windows Live Essentials 2011
• Dear Granada Learning
• Retort
• Schools don’t need ICT? Pull the other one.
• Gerbil
• Username
• Goop
• Disguise
• Immune
• The case of the slow font drop-down in Microsoft Word
• Dear Digicare
• One day with Android 2.2 (Froyo) on the Dell Streak – better, but far from perfect
• Taking the Biscuit
• Dear Year 7
• Neglect
• Culprit
• Latest Version
• Bully
• Define password complexity for individual users or groups
• This is not a Critical Alert
• MIS
• Official Tester
• Please Hold
• Sometimes I just want to punch Google in the face
• What a coincidence
• Google Apps Directory Sync requires elevated privileges to Simulate Sync
• Getting unread mail details from Google Apps via 2-legged OAuth in .NET
• Money for Old Rope
• Tactical Retreat
• Duplicates
• Replicating PHP’s sha1() in VBScript
• Incorrect colours being printed on an HP LaserJet 3600
• Dear Dell
• Vssadmin is dead, long live Diskshadow
• Deliveries – Part 2
• GMail deliberately serving up spam in pupil inboxes
• Adobe Reader 10.0.1 enterprise download is actually bug-filled version 10.0.0
• Convenience
• Escape Plan
• How to create Exchange Mail Users in bulk using ‘Enable-MailUser’, you idiots
• Time Warp
• How to disable IE9 add-on performance notifications, you Idiots
• Cardboard Box
• Why Acer servers are pants
• Terry is a lackadaisical idiot
• Dear ooVoo: here’s how to fix your annoying user experience
• The Twilight Zone
• How to get a list of every WSUS update using PowerShell
• Securing your Google Apps SHA1 password hashes
• Goodbye SCE – I never liked you anyway
• Why every technician should own a Dremel Stylus
• What’s wrong with this network port?
• What’s wrong with this fibre ducting?
• The Mystery of Port 11
• The Duplicity of Port 8
• TODO: Hire QA Department
• This is not a major version increase
• They will then are assessed
• Independence Day
• Overengineered
• My Own Personal Printer
• Needle in a Haystack
• Find a bug in Windows, wait 6 months for a fix
• Pulling a fast one
• Letters of Note
• Announcing WSUS Helper, a tool to help manage Windows Server Updates Services
• Informative
• Why Portable Appliance Testing is important, you Idiots
• This disc will self-destruct in 5 seconds
• Using Exchange to prevent information leakage by your idiot staff who can’t type
• SQL Server’s utterly pointless event logging
• Indistinguishable
• Now, I am become Death, the destroyer of… Printers?
• Them and Us
• Suspension
• How to stream Freeview HD (DVB-T2) over multicast using dvblast, you Idiots
• Never an Idle moment
• Not For Production Use
• ORDER TRANSFER KIT…
• Cut-off
• Fixing a broken Outlook 2010 jump list on Windows 7
• Unravel
• Powerless
• Restart
• How to fix a ‘User information is disabled’ error on the Canon imageRUNNER Remote UI
• Bodge
• Easiest. Install. EVER.
• You do not need to defragment this volume
• Why you don’t want to link your work email to Facebook
• Dear Facebook. About these Ads…
• Glad I Could Help
• Oh, the irony: Google Maps gives wrong address for Google offices
• Overheard on the site radio
• Dear SMART Technologies
• How to make an 80mm CD disappear
• No more spreadsheets. Long live spread sheets!
• No regrets
• How many teachers does it take to turn on a projector?
• Screw it
• Friends Reunited are lying about ‘deleting’ your account
• The Case of the Disappearing Start Menu
• Yes/No/What was the question again?
• How to confuse your cover teachers
• WE NEVER CLOSE
• So that’s where that went
• Click-and-Run
• TTS Tuff-Cam – “USB Device Not Recognized”
• Diplomatic Immunity
• Stripped
• Converting your multicast IPTV Freeview to HTTP unicast using udpxy
• Count the Screws
• Stock Control
• Children are filthy and disgusting, and that’s why I’m going to buy these keyboards
• Unsecured
• For fsck sake
• The Fixer
• Plain text emails appear in a white (invisible) font in Outlook 2013
• Beep Beepity Beep
• Only you could have done this
• The Perfect Wireless Solution for your School
• Priorities
• Reading Comprehension
• Instructional
• Double-barrelled
• The Consumerised Future
• Dear iWork users
• Another way to scan DVB channels: w_scan
• Eat a balanced diet
• Office 2013 error: “Sorry, we are having some temporary server issues” – fix it by clearing a key in the registry
• Snapshot
• Spot the difference: is your Griffin Survivor case a counterfeit?
• Top tip for your interview as a Teacher
• Dear Windows team
• Unreported
• Area of Expertise
• Speaker Trouble
• Dear School Trip Leader
• Some thoughts on the Start button
• Not Very Good
• Enabling Dvorak for the Windows 8.1 on-screen keyboard
• Alarming
• Copyright
• Dear pupils trying to download Minecraft
• Doesn’t even need a plug on it any more…
• Google not loading first time in IE11 via a web proxy on Windows 8.1? Turn off SPDY support.
• This is why I don’t let users change their own printer cartridges
• Reasons that normal people install Google Chrome
• What they say, and what they mean
• The Mystery Fridge
• Thoughts on father figures
• Dear teachers: pupils are here to learn, not to run your errands
• How you know the holidays have started
• All Good Things